Privacy Policy


This statement describes some or all of the ways we gather, use, disclose, and manage a customer or client's data.

Who We Are

''Lovac Rent'', vehicle rental agency, the owner of www.lovacrent.com website , situated in Cavtat at ''Put Tihe 22a, 20210 Cavtat'', National Identification Number (OIB): 84033220637, in accordance with the General Data Protection Regulation - GDPR (Official publication of theEuropean Union L119, 4) and the Law governing the implementation of General Data Protection Regulation - GDPR (Official Gazette no. 42/2018). We created this privacy statement to show you that we care about privacy of our users and to inform you about collecting and processing your personal data on this website.

Your Consent

By using this website you give your consent on this privacy policy.

Data Collection

Personal data is any information relating to an individual whose identity is known or can be identified. An individual whose identity can be identified is a person who can be identified directly or indirectly, in particular with the help of identifiers such as name, identification number, location information, network identifier, or with the help of one or more factors that are physical, physiological, genetic, , the economic, cultural or social identity of that individual.

We collect your personal information only when you give us such information with your will. We collect information about you when you fill our contact form or when you send us a request for car, scooter or bike rental.

You should keep in mind that personal information and data can be automatically collected through our Internet servers or by using "cookies".

Examples of your site usage information include: most visited and most viewed pages and links on our website, number of completed forms, time spent on the page, most popular keywords that lead users to our site, your IP address, information collected through cookies, your device such as hardware settings, system activity, browser type, etc.

Data processing

The information we receive about you is used in one or more of the following purposes:

Data protection

In order to protect the personal information you submit through this website, we use physical, technical and organizational security measures. We are constantly upgrading and testing our security technology. We restrict access to your personal information only to those employees who need to know this information to provide you with some benefits or services. In addition, we educate our employees about the importance of confidentiality of the data and to protect the privacy and protection of your data.

Storage and Deadline for Database Saved Data

All data is stored in databases and repositories of OVH's virtual private server in Strasbourg, France. We will not transfer or store stored data to countries outside the European Union.

Your personal information is kept and protected for the duration of your business relationship with us. Personal information you give us for business or contact purposes is regularly deleted 12 months after the date you provided this information.

Rights of Indiviudals

If you want to know if we own and process your personal data, or if you want to access the personal data we have about you, please contact us at cavtatrentals@gmail.com
You can also request information about:

You can send us a request to correct your personal data we own if they are incorrect. You can also, with certain exceptions, request that we delete your data or discontinue processing your data. In many countries you have the right to send a complaint to data protection authority if you are not happy with how we handle your personal data. If it is technically feasible, we will, on the basis of your request, send you your personal data or transfer them directly to another processing manager.

If you send a request for sending your personal information at cavtatrentals@gmail.com, we will respond to this request for free. If we can not meet your request within a reasonable time, we will notify you when we will comply with the request. If for any reason we can't fulfill your request, we will send you an explanation of why we did not fulfill your request.

Notification About Data Violation

Data violation means a security breach that leads to unintentional or unlawful destruction, loss, modification, unauthorized disclosure or access to personal data which are transmitted, stored and processed for our service delivery.

In case of data violation we will notify you and competent supervisory body by email within 72 hours. Notification will contain:

We will not send you this notification if:

Changes to this Privacy Policy

Web page at URL www.lovacrent.com and its owner Lovac Rent Agency may change this policy from time to time by updating this page. This policy is effective from 24th May 2018.

Your Right to Complain to the Competent Authority

At any time you may send a complaint to the supervisory authority regarding to our data collection and data processing. In Republic of Croatia you can submit your compliant to Croatian Personal Data Protection Agency (AZOP).

Links to Third Parties

We do not offer or provide third party services or products on our website.